• Identify individual speech patterns that tend to be negative or dismissive.
• Create appropriate, effective alternatives to such responses.
• Develop a personal negotiating style that is positive and empowering.
• Identify conflict situations and manage them positively and effectively.

The seminar focuses on business language that is detrimental to working relationships, and on developing skills that will inspire trust in the workplace. The program features a brief scenario presented by two professional actors that addresses perceived gains and losses in personal status. Following the scenario, participants will be asked to role-play through eight very specific negotiation situations, using what best practices they have learned to manage conflict. The facilitator then debriefs each role-play and summarizes the learning. Call for pricing.

• Understand the basic needs that drive human behavior.
• Appreciate the communication patterns that result from conflicting values.
• Develop communication skills that create certainty and trust.
• Develop communication skills that empower and inspire.
• Create strategies for affecting negative energy within specific sub-cultures.

This remarkably valuable interactive and theatrical seminar features four professional actors delivering four difficult negotiation scenarios. Each scenario reveals a divide or conflict between personal values and organizational values, and students must find avenues of communication that lead to full resolutions. The take-aways are plentiful and the new skill-set will serve your students in all walks of life. This seminar is truly a game-changer, and is a favorite of the Boeing Company, BP, and the United States Department of Veteran’s Affairs.  Call for pricing.